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      PetSmart

      Engaged Employer

      PetSmart reviews

      3.1

      37% would recommend to a friend

      (10,822 total reviews)
      avatar

      Ken Hicks

      24% approve of CEO

      29% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Work/Life balance

      2.6

      Senior management

      PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Jan 10, 2013

      Lower Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're an animal lover, this is for you! You get to help others with their pets, and learn so much about different kinds of pets

      Cons

      PetSmart is cheap! The raises are anything from 6 cents an hour to 13 cents if you're lucky. This year's Christmas bonus was a cheap plastic watch with a slap band. This is a company who boasted a 50% profit last quarter, has two corporate jets, and we get slap band watches and our hours cut so their share holders will get a profit.

      4.0
      Jan 9, 2013

      Good but I'm looking for great

      Bather
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good managers and associates Good training Encouragement and appreciation always recieved for hard work

      Cons

      Not enough hours A lot of employee turn over Depending on location either too busy or very boring

      4.0
      Jan 4, 2013

      Great atmosphere for Petlovers

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is one of the best retail environments to work for- it is largely unaffected by holiday rushes and people with their pets are generally in a much better mood. You will get attention from tons of pets and get to pet so many doggies.

      Cons

      You will deal with poop. It's mandatory. Probably not a good idea to work here if you have allergies.

      Viewing 10402 - 10404 of 10,822 Reviews
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      Glassdoor has 11,088 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.