Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PetSmart

      Engaged Employer

      PetSmart reviews

      3.1

      37% would recommend to a friend

      (10,817 total reviews)
      avatar

      Ken Hicks

      23% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      11K reviews
      3.0
      Jul 25, 2012

      Grooming

      Groomer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Customer were pretty good Management not too bad Clean store

      Cons

      Too many corporate rules not enough to groom dogs properly quantify not quality

      2.0
      Jul 25, 2012

      It's all over.

      Petshotel guest services associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Over all the people that come in the store obviously are all there for the same reason, every store has basically the same layout. Most people want to be at work there.

      Cons

      Lots of downsides. I've has multiple personal problems with the store, as in not getting paid on time, my transfer went through 3 weeks after I started working at a different Petsmart and I can't stand the district and cooperate people. Super rude and honestly I don't think they care about the company too much. Both stores I've worked at I have been underpaid for the amount of work I do.

      4.0
      Jul 24, 2012

      Great environment and one of the BEST places I've worked!!

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good communication w/ two up and two down (bosses) Great rewarding career Great benefits Great pay (management) Wonderful corporate & store employee involvement Just a great place to work! Period!!

      Cons

      Some of the policies are redundant DM can be a little too strict sometimes Very focused on sales and OSAT (surveys)

      Viewing 10498 - 10500 of 10,817 Reviews
      Related searches: PetSmart jobs | PetSmart salaries | PetSmart benefits | PetSmart interviews
      ReviewsPetSmart reviews

      Glassdoor has 11,082 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.