PetSmart reviews

3.1

37% would recommend to a friend

(10,808 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
4.0
Aug 21, 2011

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a very easy going company. It is hard work an sometimes it is hard to get noticed for the work you do. You really have to stand out.

Cons

Very hard to be promoted to higher management positions would rather hire outside of company instead of promote within which upsets current employees that are hard working!! High turnover rate due to this!

4.0
Aug 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Get to interact and work with animals on a daily basis Friendly, fun work environment Management always listens to problems/suggestions

Cons

Sick animals that you have to take care of in the backroom The pay starts at minimum wage and raises are small

Viewing 10600 - 10602 of 10,808 Reviews

Glassdoor has 11,072 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.