PetSmart reviews

3.1

37% would recommend to a friend

(10,806 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
3.0
Jun 24, 2010

Worked in aquatics dept

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you love working with animals, this may be the place for you. Although only there for a summer it was a great learning experience to say the least

Cons

If you have a dislike for cleaning up dog poo or urine this is not the place for you. This is the only part of the job that really creeped me out.

4.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

The management allowed for a very flexible schedule being a college student with stuff allways being due. The environment is pretty layed back and unstructured. Easy to be buddies with the managers.

Cons

For the stock department the hours are often as early as 4 am.

3.0
Jun 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexibility in scheduling, getting to chat with pet owners, being around animals. Learn alot about taking care of pet's health. Good benefits for full-time employees.

Cons

Low pay. Promotions to assistant manager positions do come up, but the low pay makes it difficult to survive. Back-breaking work in many departments with little help.

Viewing 10714 - 10716 of 10,806 Reviews

Glassdoor has 11,070 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.