PetSmart reviews

3.1

37% would recommend to a friend

(10,806 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
May 12, 2010

Petsmart work experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with animals, new experiences every day, great coworkers, enjoyable work atmosphere, flexible scheduling, my boss bought lunch for us everyday

Cons

PIcking up poop, breaking up dog fights, my boss was hard to work with, and the facility cleanliness was questionable

3.0
May 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Seeing all of the pets is always fun, overall nice co-workers, new cash registers at all locations (just after I left)

Cons

They give you hardly any hours if you have to take a couple of nights per week off, if you don't ask for it you will almost certainly be scheduled to work a Saturday, Sunday or both, the store manager was straight up fired after working for the company for 20+ years based on the fact that customers didn't want to take the company surveys.

3.0
May 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Could bring your pets in the office on Friday.

Cons

not a lot of upward advancement available, managers seemed to be playing favorites in alot of cases. Pay didn't seem to be comparable to other companies.

Viewing 10723 - 10725 of 10,806 Reviews

Glassdoor has 11,070 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.