PetSmart reviews

3.1

37% would recommend to a friend

(10,806 total reviews)
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Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
Jan 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Great for Pet-Lovers Benefits much better than other retailers Bonus potential decent good discount and other perks at vet, grooming, etc

Cons

Need to build a bench to fill potential open positions. There are a lot of temporary or acting positions.

3.0
Jan 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Extra days off during a week with a holiday. The three days off is nice. Low pressure, not much stress.

Cons

You are a glorified associate, there is not enough floor coverage to work the floor so the managers do it.

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Glassdoor has 11,070 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.