PetSmart reviews

3.1

37% would recommend to a friend

(2,408 total reviews)
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Ken Hicks

23% approve of CEO

29% positive business outlook

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2K reviews

Reviews about "Compensation"

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3.0
Aug 3, 2012

Have to love pets

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lot of opportunity to help pet owners- adoptions, training can make a huge difference in a dogs life Christmas isn't as crazy as the big box stores Will spend or do whatever it takes to take care of pets in our care If you love pets, it makes it worth it

Cons

Pay is just average, benefits are just average Unless you work in the salon, there are few to no full time positions at most stores. Makes it hard to build up a bench of future managers Audit team likes to play "gotcha"- every year they change what they are looking for- often without changes to policy until after the fact. Very frustrating Paperwork is out of control. I really need a form to write my one on one's with my managers? I have gotten corrected when the one on one's were "not detailed enough". They are notes, not reviews.

4.0
Jul 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Good communication w/ two up and two down (bosses) Great rewarding career Great benefits Great pay (management) Wonderful corporate & store employee involvement Just a great place to work! Period!!

Cons

Some of the policies are redundant DM can be a little too strict sometimes Very focused on sales and OSAT (surveys)

3.0
Jul 20, 2012

Support Manager

Recommend
CEO approval
Business Outlook

Pros

Working with Petsmart Charities to provide homes for homeless pets.

Cons

Compensation isn't the greatest. Lower management does not make enough money to compensate for all the crap they put up with.

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