PetSmart Store Operations Intern reviews

3.4

40% would recommend to a friend

(191 total reviews)
avatar

Ken Hicks

2% approve of CEO

50% positive business outlook

Store Operations Intern employees have rated PetSmart with 3.4 out of 5 stars, based on 191 company reviews on Glassdoor. This indicates that most Store Operations Intern professionals have a good working experience there. PetSmart is rated in line with the average (within 1 standard deviation) by Store Operations Intern professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

191 reviews
3.0
Dec 8, 2011
Recommend
CEO approval
Business Outlook

Pros

good benefits ok pay employee discount 15% get to work with pets

Cons

No outside work life, more so than other retail industries a lot of gossip between some DMs and other managers. There is little confidentiality, everyone knows your business or spread rumors, very high-school-ish not enough payroll hours to complete projects and properly take care of animals District Managers have their favorites- usually unskilled managers who kiss up every chance they get. Little opportunity for promotions past the Store Manager level Some of the customers are insane, cat collectors!!!

4.0
Nov 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Good enviroment to be in if you love animals. Customers want to shop here and employees want to work here compared to employees in other retail enviroments. Industry insulated from many of the concerns about the economy. Competitive compensation package.

Cons

Certain field managers should not be positons they are in. Removal from these positions can be slow or non existent leaving them to do damage to the store staffing. This is a dynamic retail enviroment. You want to love animals to work here but it is still a business.

Viewing 190 - 191 of 191 Reviews

Glassdoor has 11,089 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.