Pros
-Coworkers. -20% discount on product. (but Petco is over priced to begin with so it evens out)
Cons
-No professional or personal development. You are on your own on learning how to be an effective leader/manager. -Low pay with low raises and capped raises for promotions. Pay is low even for retail and then raises are even lower. If you are promoted, the highest raise you can get is 8%. So, if you go from an hourly manager role to a salaried role in which they want you to work a min of 45 hours a week, it is actually a pay cut from your previous compensation. -Horrible training almost exclusively on-line. All the training is on-line and is horribly amateur. Very little time and effort is put into properly training individuals. -Horrible support from corporate and/or district management. Mostly all that happens is unfunded mandates for more and more with less and less. -No investment in facilities. Even 'new' stores look old, run down, and ghetto. -Archaic computer systems and software. You would think a retail org with over a 1,000 stores would have invested in some equipment that would save time and money. Countless times where customers are frustrated with the 'PALS' program because of information not updating after being updated. -Store personnel are treated like children. e.g. there are two computers at the store. An 'office' computer and a ' training' computer. You have to be on the right computer to access certain things. You can not access 'store mail' (there is no real email nor is it personalized) at the training computer and you can not access instructional video on how to do a product reset in the office. -Cleaning and maintenance of animals. -Only Thanksgiving and Christmas are closed. Easter was dead, but hey, there are sunk costs there and when you do not pay labor anything, even a handful of customers pays off. -All the same negatives of other retail work.
