Petco reviews

3.0

35% would recommend to a friend

(6,870 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,870 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Jun 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Petco is a fun atmosphere to work in if you like animals and don't mind not getting paid very much. Although most of your time will be spent doing remidial tasks around the store, you do have the oppurtunity to interact with many different animals. Petco does offer a 20% discount to their employees, so this helps if you are a pet hobbyist.

Cons

Petco does not pay well or treat their employees well. Don't expect to be respected or treated like anything more than a grunt. Petco does not foster new ideas from employees. Petco also has a lot of mottos that are very untrue, i.e. "Animals come first". If you are in management, don't expect any help or direction from upper or middle management, their job is to tear you down no matter how good your store looks. They also provide very poor feedback, many times leaving you without knowing what you are supposed to do.

2.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

The best part is Getting to play with all the animals and the employee discount. If your manager trains you correctly you learn a lot about the animals. I unfortunately had to learn from trial and error and hounding down my managers with questions.

Cons

Horrible management, they were very immature and many should not have been promoted. At one time there were 5 team leads and 3 associates, this lead to a lot of head butting. The GM had favorites wich lead to poor issue resolving because she did not want to offend anyone. They are CHEAP and will rip you off. I worked a 12 hour shift that ended at 3am, but because I did not work that day I did not recieve overtime because the clock resets at midnight. They would not compensate me!

4.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

PETCO really cares about animals. They do several huge fund raisers a year that help local adtoption agencies. The animals in the stores get the best vet care from vets that are as close as possible to each store. They like to permote from with in and spend alot of time training you for your job.

Cons

Not enough payrol give to properly run the store.

Viewing 6868 - 6870 of 6,870 Reviews

Glassdoor has 7,250 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.