Is Petco a good company to work for?

Petco has an overall rating of 3.0 out of 5, based on over 7,251 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 35% of employees would recommend working at Petco to a friend and 26% have a positive outlook for the business. The best reviews about Petco have been left by employees working as Project Manager , Guest Specialist and Merchandise Ops Specialist .

Does Petco pay their employees well?

According to anonymously submitted Glassdoor reviews, Petco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Petco. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Petco?

35% of Petco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Petco 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Petco?

Sales Associate (376) , General Manager (336) , Dog Trainer (250) , Dog Groomer (211) , Aquatics Specialist (188) , Cashier (172) , Guest Experience Specialist (170) , Sales Associate/Cashier (160) , Guest Advisor (151) , Pet Stylist (137) , Assistant Manager (117) , Merchandise Operations Leader (97) , Manager (94) , Companion Animal Leader (92) , Store Manager (92)

What are the pros of working at Petco according to real employee reviews?

"Most of the people with whom I worked on a daily basis were great people." ((in 341 reviews)); "If you're lucky your coworkers will be great people and you'll have some fun at work." ((in 270 reviews)); "Good benefits and working with dogs is awesome." ((in 219 reviews)); "Flexible hours and sample sale" ((in 139 reviews)); "Fun work environment if your a dog person" ((in 77 reviews))

What are the cons of working at Petco according to real employee reviews?

"Pay is low and due to low payroll hours its impossible to get everything done." ((in 547 reviews)); "Corporate structure with too much focus on PALS and subject to poor management ruining it for everyone." ((in 535 reviews)); "It is impossible to fire bad managers and good managers are not rewarded or recognized." ((in 263 reviews)); "No training on what each department does and how the company works whatsoever when you join." ((in 175 reviews)); "Poor leadership and had to do others jobs on top of your own" ((in 100 reviews))

What are employees saying about Petco layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Petco layoffs and their outlook for job security at Petco in 2026.

What are the top reviewed Petco locations?

San Diego , San Antonio , New York , Houston , Chicago , Los Angeles , Atlanta , Dallas , Seattle , Saint Louis , Baltimore , Denver , Portland , Phoenix , Philadelphia , Las Vegas , Columbus , Austin , Pittsburgh , Brooklyn , Washington , Reno , Orlando , San Jose , Jacksonville , Tampa , Boston , Braselton , Fort Myers , Richmond

Petco reviews

3.0

35% would recommend to a friend

(6,870 total reviews)

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.7

Work/Life balance

2.4

Senior management

Petco has an employee rating of 3.0 out of 5 stars, based on 6,870 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

May 31, 2010

Possibilites are there

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good place to work. High standards and expectations but that typical of retail or at least it should be. Easy carrer progression if you work hard. No real pick up in business right after thanksgiving. Real increase is late december and January.

Cons

Politics are present here just like every other corporate job. Pay is less than most other retailers but thats to be expected when you really only have to put in about 45 hours per week as a GM.

2.0

May 30, 2010

Coupons Taking Out of Groomer Wages>

Groomer

Recommend

CEO approval

Business Outlook

Pros

Its a job. I'm lucky I work under good management and the salon I work in is one of the best design salon built. We also have a prebook system that some air head thought was a good idea but has proven to fail. I do like the people I work with, even though we have NO TOWELS for the clients dogs, we do have SMALL RAGS the size of a wash cloth to dry the clients dogs but a rag better than nothing. We are a new store which also makes it nice work in.

Cons

I'd like to know when Petco puts out coupons for dog food etc. is the coupon deducted from the cashier wages? If not. Then why is the coupons deducted from the groomers wages. The groomers aren't just grooming, there retreiving carts, doing carry outs, cleaning bathrooms, driving to the vets office across town.Groomers get the lowest pay. Coupons are deducted out of the groomers wages, The public is under the impression that Petco is giving them the discount unknowings to the public that their discount is being deducted from the groomer wages. A multi million dollar business is taking away what hard wages the groomers work for.

5.0

May 29, 2010

Petco is a fantastic, animals always come first come company.

General manager

Recommend

CEO approval

Business Outlook

Pros

The value of working with so many different animals that need daily care is a huge benefit. You can see the excitement in their eyes when you appraoch the cages and get to know them. Petco provides proper training and a very strong support team to make the yearly goals happen.

Cons

Payroll is tight. Many days it is a manager and a cashier for several hours. This can either be frustrating or sufficient. Many days I have received delivery with only one cashier and had to leave the delivery to assist in aquatics, or reptiles, or for a carry-out.

Viewing 6808 - 6810 of 6,870 Reviews

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Petco reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Possibilites are there

Coupons Taking Out of Groomer Wages>

Petco is a fantastic, animals always come first come company.

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