Petco reviews

3.0

35% would recommend to a friend

(6,870 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,870 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jul 21, 2010

ehh...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is decent, and you get to work with some really cool animals like lizards, aquatics, and birds.

Cons

The store is incredibly understaffed, so the employees who are on the floor feel stressed out and overworked. I can't see myself working here much longer-- it's so stressful.

4.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

I have a passion for working with animals and their pet parents. I love the fast pace and diverse job duties.

Cons

I hate that the store and us managers are not given the hours to function in a customer service positive atmosphere. The new "customer advisor" position is a joke. She spends 2-4 hours a day covering register and aquatics because hours were cut from those positions to cover her full time status. This is not good customer service.

3.0
May 16, 2010

6 month review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

was given a raise but no beneficial feedback

Cons

no positive reinforcement, and no guidance for future advancement at petco

Viewing 6859 - 6861 of 6,870 Reviews

Glassdoor has 7,250 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.