Phenom reviews

leadership, communications, terrible at what they do

Unfortunately, many of the company’s problems stem from leadership. There is a noticeable gap between what leadership promotes and what employees actually experience day to day. Favoritism and internal politics often seem to outweigh merit, which can make growth opportunities feel limited unless you are part of certain circles. Communication between departments such as sales, product, and IT is frequently disorganized, and instead of addressing the root issues, leadership often focuses more on maintaining appearances. Over time, this creates frustration for employees who are trying to do meaningful work but feel unsupported or overlooked. There are also noticeable gaps in diversity in leadership—especially within technical leadership roles—where representation of women is extremely limited. For a company that speaks heavily about culture and community, this lack of representation stands out and can make the environment feel less inclusive than advertised. Even things like the company mascot and branding can come across as uncomfortable or distracting rather than building a healthy workplace culture.