Phoenix Children's reviews

3.8

68% would recommend to a friend

(909 total reviews)
avatar

John R. Nickens IV

96% approve of CEO

63% positive business outlook

Phoenix Children's has an employee rating of 3.8 out of 5 stars, based on 909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Children's employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

909 reviews
4.0
Jul 17, 2016

Much room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People who choose to work here don't do it for the money, they do it because they genuinely want to help children and it shows. Child Life department dedicated to normalizing the hospital experience for kids truly does a good job. Lots of donated toys, fun activities to take kids' minds off of their illness, visiting athletes and celebrities create high energy.

Cons

I have worked in 2 very different, role-wise, departments in the last 5 years and wish I could still believe that' it's "100% For Children" as claimed. Yes it's a business 1st and foremost or it wouldn't remain open and keep serving people, but employee satisfaction and fair compensation are needing considerable improvement. -Frequent changes in workflow -Salaries not comparable to other like jobs in the market -Hiring a disproportionate of new RNs as they are less expensive but at the detriment of not having safe staffing -Most positions have very little room for advancement -Management plays favorites

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Phoenix Children's Response
10y
Thanks for the feedback. We are hoping that comments like yours will be used to take us to the next level so we are serving our customers, the children as well as our customers, the employees.
5.0
Jun 18, 2016
Recommend
CEO approval
Business Outlook

Pros

You are supporting the community each time you go to work.

Cons

Growth is fast paced. Worth it but fast. Challenging to keep up but the need is great.

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Phoenix Children's Response
9y
I really like it when I hear great things from employees who have been here for years! Congrats on your tenure here! I agree with the pace. With growth comes new opportunity. Keep us in check! If you don't feel we are being transparent, let us know! Thanks for your comments.
2.0
Jun 3, 2016

Do your research first

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great cafeteria food. Helping kids and their families. Shifts. Starbucks.

Cons

Where do I begin... When I had interviewed with the supervisor, they had explained it much differently than what my typical day would look like and what other job duties I would have to do. The pay was horrendous for the amount of work we had to do and put up with, the manager was never around( I only saw him once and was never formally introduced to him), and the work life balance was poor. The drama between people in my department reminded me of highschool-- grow up!

Viewing 16 - 18 of 909 Reviews

Glassdoor has 938 Phoenix Children's reviews submitted anonymously by Phoenix Children's employees. Read employee reviews and ratings on Glassdoor to decide if Phoenix Children's is right for you.