Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,328 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,328 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Aug 12, 2016

Terrible

Recommend
CEO approval
Business Outlook

Pros

Some of the people were okay and unlimited coffee helps..

Cons

Boss is unreasonable, Hours suck. Went from 5 days to one day. How can I pay bills with that.

2.0
Aug 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Fast paced and you meet lots of really great and interesting people! No two days are exactly the same!

Cons

The company's senior management is really good at saying one thing and doing the exact opposite of what they just said. They are so bottom line focused that customer service has taken a back seat to everything and everyone else. Too many task lists and not enough people to support any of their expectations. And now they want to cut staff even more?!?! I am allowed 1 cashier 1 maintenance and myself. How much more can you cut from that?

3.0
Aug 9, 2016

Cashier

Recommend
CEO approval
Business Outlook

Pros

Friendly customers. Clean store. OK employees.

Cons

Management stunk. Employees got away with not doing their job.

Viewing 394 - 396 of 2,328 Reviews

Glassdoor has 2,385 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.