Pilot Flying J reviews

3.0

39% would recommend to a friend

(631 total reviews)
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Adam Wright

54% approve of CEO

41% positive business outlook

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631 reviews

Reviews about "Compensation"

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3.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, generally understanding of work/life balance

Cons

Slow to promote but quick to overwhelm with responsibilities outside your pay grade.

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Pilot Flying J Response
1y
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
2.0
Feb 16, 2025

Poor Communication, No Growth, and Playing Favorites

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable job with a decent paycheck. Some good coworkers who try their best despite the dysfunction. Workload is light, which could be a pro for some—if you’re okay with boredom.

Cons

Severe Lack of Communication : Leadership and management fail to communicate clearly. Important updates are either last-minute or never shared at all. Teams are often left guessing, leading to confusion and wasted time. No Career Growth : Promotions and growth opportunities are controlled by favoritism rather than merit. Even if you ask for more work or express interest in development, it rarely leads anywhere. Uneven Workload Distribution : While some teams are overwhelmed, others (like mine) have little to do. Asking for more work often goes ignored. There’s no real structure to ensure people are engaged and contributing meaningfully. Favoritism in Promotions : Managers play favorites, and it’s obvious who will get ahead regardless of performance. If you’re not in the inner circle, don’t expect to move up. Unfair Pay & Raises : Merit increases are a joke. Even high performers don’t get the max increase because those go to the favorites. There’s no way to negotiate for better pay—unless you get an outside offer and threaten to leave. Disengaging Work Environment : With no clear direction, no real challenges, and no sense of purpose, it’s hard to stay motivated. Many employees just go through the motions.

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Pilot Flying J Response
1y
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
1.0
Feb 14, 2025

Terrible leadership

Recommend
CEO approval
Business Outlook

Pros

Good pay and good monthly bonuses. Insurance and bennies in general were decent.

Cons

You get left without training and then sre punished for the lack of knowledge that should have been provided

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Pilot Flying J Response
1y
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
Viewing 46 - 48 of 631 Reviews

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