Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits! There are a lot of opportunities to move laterally between departments at the Support Center. Each department is unique and feels like family. The company is growing rapidly and there are areas for improvement that offer new roles for individuals.

Cons

Nepotism and favoritism make it difficult to move up in the chain of command in some departments. The pay structure is fixed so team members have to have a title change to get a significant increase in pay.

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Pilot Flying J Response
9y
Thank you for your feedback. At Pilot Flying J, we offer unique opportunities for advancement and several programs for development for our corporate office and store team members. Your education is the key to our company's success!
2.0
Mar 21, 2017

Company only cares about "their" money

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay if you like working A LOT OF HOURS, free soda (what a pro), you get holidays off well kind of. The day after that is, or when your regional allows it. Vacation oh not allowed June 1rst - Aug. because winter vacations are so much fun (NOT)

Cons

Customers get to treat you terrible! they can call you names, curse at you, be just flat out rude to you then they can complain about having to be rude to you and as the GM i give them free food for their troubles. Pilot flat out lies to ALL of their employees! They make promises they never keep. Make you do things that you do not want to do. ====

1.0
Sep 29, 2016
Recommend
CEO approval
Business Outlook

Pros

I don't see any benefits of making a career here

Cons

This company is a snake pit. Upper management cares more about profit than the health and happiness of their employees. Don't try to quit either because they'll slander and accuse you of anything. You're just a number here.

Viewing 61 - 63 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.