Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Aug 28, 2019

My time at a Pilot

Recommend
CEO approval
Business Outlook

Pros

Amazing customer base. Very busy.

Cons

Management tends to suck. Day shift is almost never available. There are never enough employees working at one time so they're all overworked. They'd rather hire someone with management experience somewhere else than train a current worker for a management position.

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Pilot Flying J Response
6y
Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.
3.0
Jul 17, 2019

Lack of good leadership

Recommend
CEO approval
Business Outlook

Pros

You get paid more than most people make as cashiers and they have mandatory employee evaluations that usually result in raises.

Cons

Most of the managers don't have a lot of power, so it leads to them getting burned and they stop caring. My co-workers get away with doing a fraction of what I do and leaving the same things not done every single and they get away with it. I report them to management and no one cares. They would rather just have someone to work the shift than an actual good employee.

avatar
Pilot Flying J Response
6y
Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.
1.0
Jun 11, 2019

Avoid This Company

Recommend
CEO approval
Business Outlook

Pros

Free uniforms, fairly new equipment, employee discounts at their overpriced stores

Cons

Everything else. This company is a walking disaster

Viewing 109 - 111 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.