Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Nov 3, 2018

Fuel Truck driver

Recommend
CEO approval
Business Outlook

Pros

Work environment, benefits, vacation, dispatch

Cons

Hourly wage = PFJ $22. hr - all other fuel carriers have raised the pay between $27-$32 hr. Safety bonus pay was cut in half, was paid quarterly now yearly. plus it will be a lower pay due to the tax deduction

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Pilot Flying J Response
7y
We really appreciate you taking the time to share your honest feedback with us. If you'd like to discuss your comments further, please email us at PFJHR@Pilottravelcenters.com.
3.0
Oct 22, 2018

Maintenance

Recommend
CEO approval
Business Outlook

Pros

You always stay busy from cleaning showers to fixing broken fuel pump handles.

Cons

Not enough pay and not enough staff

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Pilot Flying J Response
7y
Thank you for sharing your honest feedback with us and all you do for Pilot Flying J. Please email us at PFJHR@pilottravelcenters.com to discuss this further.
4.0
Aug 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Great management team. Safe work environment. Respect and courtesy with team members. Weekly pay check. Love the benefits for part time new hires and tuition assistance. That is a big win.

Cons

Management needs to learn how to schedule for heavy traffic shifts. Too many call outs and no plan in place to cover. Bad shift turnarounds. High burnout rate of team members. 1 person signed into register entire shift and everyone else using that register. Should be individual sign ins as each cashier uses the register.

avatar
Pilot Flying J Response
7y
We appreciate you sharing your feedback with us and all you do for Pilot Flying J. If you'd like to discuss your comments further, please email us at PFJHR@pilottravelcenters.com .
Viewing 118 - 120 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.