Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
May 27, 2018

Ummmm....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My boss is awesome and deli boss is also.

Cons

I got screwed out if my 6 month review which also lost me my raise. My department get started lower than rest of store. I have years of experience in the area I am in in the store but I started out at same page as someone with no experience. The assistant manager of the store was just recently brought in as a new hire when there are already a few in house who should have gotten promoted. Also the new assistant manager lied on her application about her last 2 previous jobs. She said she quit, both she was fired from. The first was for theft from the company she managed. Really????? Come on now. Will discuss with anyone who would like to speak with me. As of right now would not recommend.

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Pilot Flying J Response
8y
Thanks for sharing your feedback with us. Please contact us at PFJHR@pilottravelcenters.com to discuss your comments further.
2.0
May 15, 2018

Officially looking another job

Recommend
CEO approval
Business Outlook

Pros

Great place to work if you're lazy ! All you have to do is show up to get paid . Any kind of working while on the clock is not necessary, they just need a warm body in the building. Pretty decent benefits if you can stand it long enough with all the drama and favoritism.

Cons

The constant chaos of dealing with mostly unhappy people. Never being acknowledged or recognized for the hard work that you put into your job day in and day out and above all forget any idea of being part of a team because there is no team !!!!!

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Pilot Flying J Response
8y
Thanks for taking the time to share your feedback with us. If you'd like to discuss your comments further, please contact us at PFJHR@pilottravelcenters.com.
1.0
Apr 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Discounted meals (sometimes) Fast paced Paid weekly

Cons

Management berates and belittles in front of customers Lack of support from management Policy is never followed through from manager to manager High turn over rate

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Pilot Flying J Response
8y
Thanks for taking the time to share your feedback with us. We take claims like this seriously and we'd like to look into this. Please email us at PFJHR@pilottravelcenters.com to discuss your comments further.
Viewing 124 - 126 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.