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Pilot Flying J

Engaged Employer

Pilot Flying J reviews

3.0

39% would recommend to a friend

(2,331 total reviews)
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Adam Wright

54% approve of CEO

41% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.8

Career opportunities

2.7

Senior management

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,331 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
2.0
Jul 20, 2017

Not a family friendly company.

Gsl2
Recommend
CEO approval
Business Outlook

Pros

The people I worked with and my regulars made the job worth it.

Cons

I worked with pilot for 2 years this time around. I got maternity leave with 0 pay. I came back after having my daughter only THREE weeks earlier. Came back and was obviously not working full time yet, as I have an infant. They recently decided I was not deserving of the GSL title and told me I was demoted. I should barely be getting back from maternity leave. So now I'm a stay at home mom, because I won't work for them if it means my daughter or my job. Pay is worthless. They hired cashiers on after me making the same OR MORE than I was making as a GSL. Our store was falling apart. Barely any staff and people walking out all the time, coming back when they felt like with no consequences for leaving their shift. The same people get called over and over to cover shifts and feel obligated to do so. I LOVED my job. But after having everything I worked for, and worked my butt off for (even while pregnant) ripped out from under me, I was heartbroken.

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Pilot Flying J Response
8y
Thank you for notifying us about your experience at Pilot Flying J. Please contact us directly at PFJHR@pilottravelcenters.com to discuss your feedback further.
5.0
Jul 15, 2017

Good

Cashier
Recommend
CEO approval
Business Outlook

Pros

The people that I met.

Cons

Truck Drivers and The SHOWER

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Pilot Flying J Response
9y
We appreciate you taking the time to share your feedback. Please feel free to email us directly at PFJHR@pilottravelcenters.com with specific details pertaining to your experience so we can continue to work towards making improvements.
2.0
Jul 14, 2017

customers should be number one

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

loved the customers and some of the managers that liked to work and treated customers how they were supposed to be treated

Cons

bad managment and most of the time would hire shift leads that didnt want to work but like to boss people around. Had to do more than just your job cause others wouldn't work. they don't give you your over time they just try to send you home early. your raise was only a .25 one they suck

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Pilot Flying J Response
9y
Thank you for your feedback. We’re committed to strengthening our team dynamics on an ongoing basis. Please email us at PFJHR@pilottravelcenters.com if you'd like to discuss your concerns further.
Viewing 1864 - 1866 of 2,331 Reviews
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ReviewsPilot Flying J reviews

Glassdoor has 2,388 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.