Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,328 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,328 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Feb 18, 2016

Nepotism is rampant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people you work alongside are great! The pay and benefits are decent. The location of the office is central to most anyone living in the Knoxville area.

Cons

Nepotism is rampant in the home office, despite it being against Pilot's policy. It seems that almost every new employee is either a relative or friend of someone in a high position. Those people become protected, regardless of ability to do the job, work ethic or output and are often promoted at an unfair rate simply based on their relationship with upper management. The other (non-related) hard-working folks with proven results are not valued and often left to rot in their positions.

1.0
Feb 16, 2016

Financial insolvent is very near

Recommend
CEO approval
Business Outlook

Pros

The environment is simply is what you make it. Truckers are rewarding customer for life not just employment. After a year at one location you will start to make a positive change.

Cons

Benefits are very expensive. Wages are worse. Simply except improvement with no guidance on excepted outcome. Train is a joke. If you can not figure it out on your own then your fired. Out of store management are very disconnected. If your store is doing well they simply don't do anything. If your store is in a hard area or struggling for any reason you are in for a very hard ride. Constant threatening of your job to force improvement. Major Financial problems leading their future.

4.0
Feb 15, 2016

Retail Sales Specialist

Recommend
CEO approval
Business Outlook

Pros

Interaction with different types of people.

Cons

The lack of team work.

Viewing 1894 - 1896 of 2,328 Reviews

Glassdoor has 2,385 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.