Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,326 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,326 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Sep 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Very little down time, so your shift goes quickly. There is always something new to learn, because it is rare that two transactions are ever the same.

Cons

Middle management is totally out of the loop with what REALLY is going on in the stores because they always give a head's up when they are visiting, so GMs scramble to make sure everything seems fabulous, when in fact, the place is usually a train wreck. The lack of set schedules for employees makes having a life outside of the store almost impossible, and expecting everyone to be available 24/7, even when hired part time is ridiculous. Entry level employees are treated as expendable, and the amount of training for a new hire is daunting and tends to make people simply walk away before even really starting their job. For those who do work hard, you're going to work even harder and then when you ask for help or speak up, you get disrespected and treated as if you are expendable.

4.0
Sep 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Very involved company, works to improve all employees by giving them knowledge and tools required to grow. The company provides training classes to help employees advance.

Cons

High expectations and long hours, due to being short staffed, lead to a high turnover rate. Also very demanding with your time, No set schedule.

3.0
Sep 10, 2015

Decent workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to move up and around

Cons

Just being in bottom of the barrel retail

Viewing 1969 - 1971 of 2,326 Reviews

Glassdoor has 2,383 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.