Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,326 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,326 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Aug 12, 2015

Guest service manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pilot is a fast paced travel center with a lot of room for advancement. If you put the in the work, if will get noticed.

Cons

The hours are a bit rough.

1.0
Aug 11, 2015

NO, JUST PLAIN NO!

Recommend
CEO approval
Business Outlook

Pros

Fast paced, and customers (generally truck drivers) are great! If you like people and being able to make a customer feel appreciated and welcome this is the place to work.

Cons

Low pay, starts at 9.00 per hour in Utah. Very poor management. Schedules are changed regularly, employees come when they want and leave early all the time. There is no accountability to those that show up late, call out because of any willy nilly reason, i.e., (cant find a baby sitter, cant get a ride, etc). People show up and do as little as possible, just standing at the register, not doing the cleaning, etc., that a store needs on a regular basis

4.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay is good and they work with my schedule. I am up for promotion and I can't wait! I hope to stay with Pilot for a while

Cons

I haven't had many issues so far. Some of the staff is challenging but aside from that, I have gotten pretty lucky.

Viewing 1984 - 1986 of 2,326 Reviews

Glassdoor has 2,383 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.