Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,324 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,324 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Mar 21, 2025

Benefits

Recommend
CEO approval
Business Outlook

Pros

Hours, new equipment, service their own stores

Cons

No management at night for drivers, atmosphere is not good for drivers,(to much looking for drivers doing wrong) Upon quitting they take you vacation days if you do not use them in some State like Texas. They rotating door for drivers, most last 6 month to a 1 year get fired or find better pay job

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Pilot Flying J Response
1y
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
2.0
Mar 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, benefits, and points that you can get gift cards with.

Cons

Work you til death, no work life balance, attendance policy terrible (don't accept doctor note for legitimate reasons like flu), and management issues like most other places, high turnover rate, communication lacking, and expectations unrealistic sometimes., do not go for manager if you want to have a life outside of work.

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Pilot Flying J Response
1y
Thank you for taking the time to relay your concerns about our employees. We'd like to discuss your concerns further, please follow up with an email to pfjhr@pilottravelcenters.com.
3.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, generally understanding of work/life balance

Cons

Slow to promote but quick to overwhelm with responsibilities outside your pay grade.

avatar
Pilot Flying J Response
1y
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
Viewing 208 - 210 of 2,324 Reviews

Glassdoor has 2,381 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.