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      Pilot Flying J

      Engaged Employer

      Pilot Flying J reviews

      3.0

      41% would recommend to a friend

      (2,323 total reviews)
      avatar

      Adam Wright

      58% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      2.0
      Jun 24, 2014

      Lack of leadership

      Co manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is nice talking to your regular customers, but thats about the only pro.

      Cons

      Above store level management is about as incompetent as they come. Micromanagement is extreme in this company. They do not allow the managers of the store to staff the store properly, forcing everyone there to take on more tasks than there is time for, then they yell at you when everything isnt done. They force you to run out of product to use and sell to keep costs down. They really dont care about their customers or workers at all, just about the money. As a manager you will work at least 60-70 hours a week or more, they do not care about your family.

      3.0
      Jun 19, 2014

      Restaurant work OKAY, Store side probably better

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pilot Flying J is a large corporation that takes wages, hours, and business operation seriously . Although they are primarily a minimum wage corporation, at least for the restaurant in Pilot Flying J for which I work, I hear cashiers for the store side are paid better. It's probably nicer and less stressful over on the store side as well, although you have a constant influx of customers. My experience must not be much different from a stand-alone restaurant, although there is the occasional interaction between us on the restaurant side and those on the store side. Overall, it is a job, and there are much worse places to work.

      Cons

      They are heavy on suggestive selling, making it feel like you've always got to pester every customer for every penny, instead of allowing you to really focus on the one true thing that matters - SERVING THE CUSTOMER! The one thing about Pilot is that they are money-Mizars; you will not ever get overtime, and there have been many occasions we just did not have enough employees to handle business.

      4.0
      Jun 4, 2014

      Fast paced and never boring

      Rgm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good opportunities for advancement. Company rewards achievement and gas an awesome bonus program

      Cons

      Typical retail challenges but nothing that can't be overcome with a little creativity and hard work

      Viewing 2122 - 2124 of 2,323 Reviews
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      ReviewsPilot Flying J reviews

      Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.