Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Mar 19, 2010
Recommend
CEO approval
Business Outlook

Pros

there are no pros at this point .

Cons

i have been on the server team of ta for 14years they care less about there employees . when the sales are down the guest count is down the food over priced and the labor out the roof what are there solutions put more servers on and cut the money to nothing . when you have a complant they dont care . and after 14 years you tell them things have to change or you have to get another job to pay your bills all they say is we will miss you . they refuse to change anything for the good of there Staff .

1.0
Dec 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Fellow employees at this center are, in the majority, very likable, and out customer base of truckers were fantastic people.

Cons

In this 24-hour truck stop we had 12 lower level employees and 4 supervisor/managers, yet no management was available. It was common for the 2 cashiers on duty (usually one) to have their registers locked up and 20 or more people backed up in line, simply because a manager would not come out of the office to clear the problems. Training was non-existant. Employees are not allowed to verify their start tills. Breaks are clocked out for, but worked. Customer service is never a priority. Management gossips about management.

4.0
Nov 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Every position is capable of being notice3d and moving the needle. Work is fast paced and expectations are high. Good work is acknowledged with a significant bonus. The people are friendly

Cons

Top management is not people oriented to any degree Top management is more interested in doing new deals than sticking to its knitting

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Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.