Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Oct 27, 2021

Liars

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an easy driving job

Cons

Be aware of false promises from the start

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Pilot Flying J Response
4y
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
3.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, good shifts, easy work. I absolutely loved my coworkers and had some really amazing times at this job. I’m really sad that management didn’t appreciate me and took out their frustrations on me.

Cons

I worked there for almost a year and was supposed to get a raise at 3 months that never came. I never called in and always took shifts. I was hired for weekends but was soon working 6 days a week, essentially managing the store. Placing orders with vendors, working as the sales specialist, replacing managements shifts, training multiple new team members at once, staying late w no pay, etc. All for 14.15$ and a lot of promises. The top dog for the store told me I was their favourite and promised me a management position. Even the new hires assumed I was management and got mad when they found out I wasn’t. I worked every holiday and every shift I was asked for, with 0 notice. I called in 2 times total and the last time, the response I got was “there’s always something.” I never went back

avatar
Pilot Flying J Response
4y
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
3.0
Sep 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Weekly pay period, flexible schedule

Cons

Low wages, lack of support from above store level

avatar
Pilot Flying J Response
4y
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
Viewing 2269 - 2271 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.