Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

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2K reviews
1.0
Oct 16, 2019

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CEO approval
Business Outlook

Pros

While the GMs had a tendency to be uptight and unfriendly, that management method didn't flow down to the store managers. They also accommodate well for shift hours/needs, and have good benefits.

Cons

Every GM I shared time with over the course of 5 years was rather uptight. Plenty of turnover in this sort of business as well. The worst aspect by virtue of recurrence were the sometimes moody and rude truck drivers that come in to take their frustration out on you. Unfortunately the truck drivers aren't the most rude ones either, as entitled travelers are too quick to raise their voice when something doesn't go their way. Tons of focus on upselling overpriced products as well, and we were constantly kept understaffed.

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Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.