Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,324 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,324 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Sep 19, 2023

Ok place to work

Recommend
CEO approval
Business Outlook

Pros

I love the customers. Getting to know truck drivers

Cons

Constantly shifting schedules. After hours texts

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Pilot Flying J Response
2y
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
2.0
Aug 29, 2023

Joke

Recommend
CEO approval
Business Outlook

Pros

PTO free drinks and meals

Cons

You can work your butt off take ownership of your store be diligent in playing a big part in the big 3. Have accountability be able to work in all positions . Selected trainer prior lead maintenance. Selected top 5 leaders Work well unsupervised don’t have to be asked to do things. Etc. etc. The incompetent workers get all the praise especially if you are a male. Manipulative,knaiveing, liars

avatar
Pilot Flying J Response
2y
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
1.0
Aug 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, discounted gas, free $10 lunch

Cons

Regional Managers squeeze you to work with less people, but expect for your scores to be high in customer service, and cleanliness. Your P&Ls are always have suspicious expenses your store didn’t do. The regionals never come around or help you until they get the heads up the executives will be visiting their stores, then they show up and stress everyone out to make everything look perfect. There is still a stink of the good ole boy system. Too many closed minded university of Tennessee graduates an overwhelming amount.

Viewing 229 - 231 of 2,324 Reviews

Glassdoor has 2,381 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.