Question 1

Is Pilot Flying J a good company to work for?

Accepted Answer

Pilot Flying J has an overall rating of 3.0 out of 5, based on over 2,383 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 41% of employees would recommend working at Pilot Flying J to a friend and 43% have a positive outlook for the business. The best reviews about Pilot Flying J have been left by employees working as Logistics Specialist, Travel Center General Manager and Restaurant General Manager.

Question 2

Does Pilot Flying J pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Pilot Flying J employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Pilot Flying J. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Pilot Flying J?

Accepted Answer

41% of Pilot Flying J employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pilot Flying J 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

Question 4

What are the top reviewed jobs at Pilot Flying J?

Accepted Answer

Cashier (207), General Manager (97), Sales Associate/Cashier (82), Maintenance (50), Manager (47), Shift Leader (38), Guest Service Leader (33), Assistant Manager (28), GSL (23), TCGM (23), GSL2 (21), Restaurant General Manager (19), Logistics Specialist (18), Shift Supervisor (18), Account Manager (17)

Question 5

What are the pros of working at Pilot Flying J according to real employee reviews?

Accepted Answer

"Pay is good and if you have a good team under you it's a relatively easy job." ((in 207 reviews)); "I think the benefits are good (never had them until I came here though)." ((in 150 reviews)); "You great people and make good connections with your Guests." ((in 103 reviews)); "Some of my coworkers were great but most were very ungrateful and didn’t work." ((in 46 reviews)); "PFJ has a great culture and recognizes hard work and being a part of the team." ((in 25 reviews))

Question 6

What are the cons of working at Pilot Flying J according to real employee reviews?

Accepted Answer

"Poor management and lack of reprimanding for employees violating policies (health and safety)" ((in 144 reviews)); "managers are rude and inconsiderate" ((in 60 reviews)); "Long hours and a company who can care less about you or anything other than cheating people and making money!" ((in 56 reviews)); "No work life balance Impossible goals Little to no labor" ((in 39 reviews)); "Favoritism at certain stores, some employees were able to leave their shift early or not come in without any consequences." ((in 32 reviews))

Question 7

What are employees saying about Pilot Flying J layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pilot Flying J layoffs and their outlook for job security at Pilot Flying J in 2026.

Question 8

What are the top reviewed Pilot Flying J locations?

Accepted Answer

Knoxville, Dallas, Houston, Ogden, San Antonio, Nashville, Phoenix, Indianapolis, Atlanta, Temple, Salt Lake City, Birmingham, South Bend, Columbus, Florence, Toms Brook, Springfield, Albuquerque, Amarillo, Meridian, Toledo, Tampa, Carneys Point, Springville, Joplin, Winslow, Tucson, Laramie, Lubbock, Midland

Pilot Flying J

Pilot Flying J reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Management needs major improvement

What you should know !

A company dedicated to fast clean and friendly service

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