Pinnacle Live reviews

3.9

77% would recommend to a friend

(49 total reviews)

63% positive business outlook

Pinnacle Live has an employee rating of 3.9 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

49 reviews
4.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is solid, onboarding process was smooth

Cons

Limited hours for PTOC positions

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Pinnacle Live Response
2mo
Thank you for taking the time to share your experience. We’re glad to hear that you’ve had a positive experience with our management team and that your onboarding process went smoothly. We also appreciate your feedback regarding limited hours for PTOC positions. We understand how important consistency of work is and are always looking for ways to improve scheduling and opportunities where possible. Thank you again for being part of the team and for your contributions to Pinnacle Live.
1.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

There aren't any major pros for working with Pinnacle, which is why there turnover was so high the first few years. They falsely represented who and what they are.

Cons

The pay is very low. There is fake, inefficient upper management, down to their warehouse. They care more about P/C culture than actually running a company. If you have a problem witht the resort or hotel, expect to be on your own. I do not recommend working for them. Let alone our Christmas bonus was a phone charge with their logo.

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Pinnacle Live Response
3mo
Thank you for taking the time to share your feedback regarding your experience as a Venue Director with Pinnacle Live. We take concerns related to compensation, leadership, and team support seriously and regularly review our programs and processes to ensure we are providing meaningful opportunities and resources for our team members across all levels of the organization. Over the past year, we have been actively working to strengthen communication, leadership development, and the overall team member experience across our venues. While we know there is always more work to do, our goal is to continue building a culture where our people feel valued and supported. If you’re open to it, we would welcome the opportunity to hear more about your experience and discuss your concerns directly. You can reach out to our HR team or leadership at any time so we can better understand and address the issues you’ve raised. While your experience may not have reflected the environment we strive to create, we appreciate you sharing your perspective.
5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

supportive, innovative, inclusive, and culture driven.

Cons

there are no true cons of this company

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Pinnacle Live Response
7mo
Thank you for your work as a Talent Acquisition Manager at Pinnacle Live. Your time and dedication do not go unnoticed and we’re happy to know that our culture resonates with you. We will continue to foster an innovative, inclusive, and culture driven environment focused on supporting team members like you. We appreciate your feedback!
Viewing 4 - 6 of 49 Reviews

Glassdoor has 50 Pinnacle Live reviews submitted anonymously by Pinnacle Live employees. Read employee reviews and ratings on Glassdoor to decide if Pinnacle Live is right for you.