Pirate Ship reviews

Leadership's communication could be vastly improved. Announcements that affect employees in a huge way are generally made at the very last moment, which does tend to cause friction. HR has also had multiple "oversights" on paying people for extra hours/OT and also double pay for working holidays. How many times can it just be an "oversight" before it feels like the company is just trying not to pay you correctly? HR is also never the one to catch this, so double checking your paystubs has to be a routine to make sure you're paid accurately.

-Management lacks transparency -if you get sick after using sick time you will get fired. They wouldn’t even ask for medical documentation to support your illness, they will just fire you. -the queue is mentally draining sometimes. Taking 3 chats at a time can be a lot. -training does not prepare you for your actual day to day task -no work life balance -they say they care about you but really don’t -management doesn’t know anything about the product or what support day to day is like, really suggest putting them in the queue the same as ship masters once a month so they can see how it feels