Is PlanSource a good company to work for as a Client Analyst?

Client Analyst professionals working at PlanSource have rated their employer with 3.0 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of PlanSource employees being 3.5 out of 5 stars. Search open Client Analyst Jobs at PlanSource now and start preparing for your job interview by browsing frequently asked Client Analyst interview questions at PlanSource .

Does PlanSource pay Client Analyst employees well?

Client Analyst professionals rate their compensation and benefits at PlanSource with 3.4 out of 5 stars based on 15 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Client Analyst salaries at PlanSource.

How happy are Client Analyst professionals working at PlanSource?

15% of Client Analyst employees at PlanSource would recommend their employer to a friend. This rating has decreased by 74% in the past 12 months. Client Analyst professionals have also rated PlanSource with a 3.5 rating for work-life-balance, 3.0 rating for diversity and inclusion, 3.2 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at PlanSource?

Configuration Analyst (10) , Account Manager (9) , Project Manager (9) , EDI Configuration Analyst (8) , Sales Consultant (8) , Project Coordinator (6) , Sales (6) , Software QA Engineer (6) , Business Analyst (4) , Client Support Specialist (4) , Manager (4) , Product Owner (4) , Salesforce Administrator (4) , Software Engineer (4) , Analyst (3)

What are the pros of working at PlanSource according to real employee reviews?

"Good work life balance in the company" ((in 23 reviews)); "Great people at the company and set me up for success." ((in 22 reviews)); "My team was great" ((in 17 reviews)); "Great employees and peer groups" ((in 13 reviews)); "Work from home, some great people there." ((in 13 reviews))

What are the cons of working at PlanSource according to real employee reviews?

"Pay is low and it's hard to move up internally." ((in 16 reviews)); "Poor management and lack of procedure with racism scenarios." ((in 13 reviews)); "No clear path to become a manager." ((in 8 reviews)); "Salary is lower than most other companies regarding the job title" ((in 8 reviews)); "They’ve churned through so many reps and middle management the past few years and don’t set them up for success." ((in 4 reviews))

PlanSource Client Analyst reviews

3.0

15% would recommend to a friend

(15 total reviews)

Mike Morini

Not enough data to show CEO approval

Ratings by category

3.5

Work/Life balance

3.4

Compensation and benefits

3.2

Culture & values

3.0

Diversity & inclusion

2.8

Career opportunities

2.5

Senior management

Client Analyst employees have rated PlanSource with 3.0 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Analyst professionals have an average working experience there. PlanSource is rated in line with the average (within 1 standard deviation) by Client Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

1.0

Apr 11, 2023

Poor Value

Account manager

Recommend

CEO approval

Business Outlook

Pros

The other workers that are in the same situation as yourself. Other than the peers, there's not a lot Pro's left.

Cons

Compensation and very low. 1 pay increase in the last 3 years of 1% I recommend you read the other reviews and filter through the 5 out of 5 star fake reviews.

4.0

Mar 12, 2023

Stressful at times

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

- work life balance - management cares

Cons

- stressful at times - below average pay for position

PlanSource Response

3y

We appreciate you taking the time in letting us know about our leadership team! We have amazing leaders, and want to make sure they have the tools needed for everyone's success. As a high growth organization, our processes are constantly shifting to meet the demands of our innovating product. Our teams work consistently to make sure our processes evolve, and are documented accordingly for everyone to follow. Furthermore, we also want to make sure our employees are well taken care of. Our organization offers many benefits, such as remote work flexibility, Unlimited PTO, health/fitness benefits, and others, alongside competitive wages, to make sure our team members are well rewarded for their work and contributions. Our Total Rewards team works diligently to ensure this is of top priority. Thank you for your review! We are excited to see your continued growth with PlanSource. Jodie Ortiz - Sr Director, Human Resources

1.0

Jan 8, 2023

Not as good as it used to be

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, remote work. Unlimited PTO. The experience here launched my next opportunity and for that I am grateful.

Cons

This company was great. Vista bought them out back in 2019 and everything went downhill once the equity firm got their hands on the business. I will never work for another Vista company as a result and would recommend anyone else against it. Pay is absolutely terrible… and very below average for what you are required to do. With inflation, the pay is on par with the fast food industry - NOT COMPETITIVE AT ALL. Was promoted to a completely new role requiring at least 2x the amount of work than the previous position and was only offered a 5k salary increase with 7 plus years experience. Never had I felt more undervalued in my entire life. An account manager should be starting out at 70k minimum with the amount of work it requires. They only want to pay 50k-60k and that’s coming from someone who is long-tenured. Low-mid level employees are not heard or valued. You will only move up if the company has use for you to move up. Favorites are always given more opportunity. Raises annually are terrible at 2-3 percent. Promotions yield less than a 10 percent pay increase.

PlanSource Response

3y

Thank you for taking the time to write about your experience with PlanSource. We are proud of the benefits package we are able to offer our employees and glad you were able to enjoy the unlimited PTO during your time with us. Our mission regarding our people has not changed. We are committed to creating an environment where all of our employees feel valued, appreciated for their contributions, and rewarded appropriately. Our Total Rewards team is consistently working to ensure we are providing the best offerings to our employees and remain competitive with our industry. Furthermore, employee development is of top priority for our organization, and we are consistently investing and discovering new ways to ensure we develop our Leaders of tomorrow. While many of our leaders have different communication styles, they still provide valuable feedback to our team members to always ensure performance is positive, and that our high performers are recognized and invested in accordingly. While we are thankful for your years of service to us and our clients, we are truly sorry that you did not feel as if we valued your contributions appropriately. We wish you best of luck with your continued success. -Sharon Brand; Chief People Officer

Viewing 7 - 9 of 15 Reviews

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PlanSource Client Analyst reviews

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Ratings by demographic groups

Reviews by job title

Poor Value

Stressful at times

Not as good as it used to be

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