Is PlanSource a good company to work for as a Client Analyst?

Client Analyst professionals working at PlanSource have rated their employer with 3.0 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of PlanSource employees being 3.5 out of 5 stars. Search open Client Analyst Jobs at PlanSource now and start preparing for your job interview by browsing frequently asked Client Analyst interview questions at PlanSource .

Does PlanSource pay Client Analyst employees well?

Client Analyst professionals rate their compensation and benefits at PlanSource with 3.4 out of 5 stars based on 15 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Client Analyst salaries at PlanSource.

How happy are Client Analyst professionals working at PlanSource?

15% of Client Analyst employees at PlanSource would recommend their employer to a friend. This rating has decreased by 74% in the past 12 months. Client Analyst professionals have also rated PlanSource with a 3.5 rating for work-life-balance, 3.0 rating for diversity and inclusion, 3.2 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at PlanSource?

Configuration Analyst (10) , Account Manager (9) , Project Manager (9) , EDI Configuration Analyst (8) , Sales Consultant (8) , Project Coordinator (6) , Sales (6) , Software QA Engineer (6) , Business Analyst (4) , Client Support Specialist (4) , Manager (4) , Product Owner (4) , Salesforce Administrator (4) , Software Engineer (4) , Analyst (3)

What are the pros of working at PlanSource according to real employee reviews?

"Good work life balance in the company" ((in 23 reviews)); "Great people at the company and set me up for success." ((in 22 reviews)); "My team was great" ((in 17 reviews)); "Great employees and peer groups" ((in 13 reviews)); "Work from home, some great people there." ((in 13 reviews))

What are the cons of working at PlanSource according to real employee reviews?

"Pay is low and it's hard to move up internally." ((in 16 reviews)); "Poor management and lack of procedure with racism scenarios." ((in 13 reviews)); "No clear path to become a manager." ((in 8 reviews)); "Salary is lower than most other companies regarding the job title" ((in 8 reviews)); "They’ve churned through so many reps and middle management the past few years and don’t set them up for success." ((in 4 reviews))

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PlanSource

PlanSource Client Analyst reviews

3.0

15% would recommend to a friend

(15 total reviews)

Mike Morini

Not enough data to show CEO approval

Ratings by category

3.5

Work/Life balance

3.4

Compensation and benefits

3.2

Culture & values

3.0

Diversity & inclusion

2.8

Career opportunities

2.5

Senior management

Client Analyst employees have rated PlanSource with 3.0 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Analyst professionals have an average working experience there. PlanSource is rated in line with the average (within 1 standard deviation) by Client Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

15 reviews

3.0

Dec 27, 2020

Decent

Account manager

Recommend

CEO approval

Business Outlook

Pros

Remote, PTO, paid holidays, bonus

Cons

Too much work for each employee to do

PlanSource Response

Thanks so much for your feedback. We completely agree with your assessment, both positive and negative; right now there’s much too much work to go around. Fortunately, we have a HUGE hiring plan in place to address this. We’re looking to fill over 80 new positions in Customer Success as we speak. If you know of anyone who is interested in joining our fast-growing organization with all of the positives that you call out in your post, we’d love it if you recommended them to us. And while I don’t know the circumstances of your departure, if you’d like to chat, I’m happy to do so, just reach out and we’ll grab time ASAP. Mark Papp SVP of Customer Success

5.0

Jan 9, 2019

Best Company I've Ever Worked For

Account manager

Recommend

CEO approval

Business Outlook

Pros

work/life balance support, support, SUPPORT! fair pay opportunities for professional growth support for personal growth management that HEARS your concerns and actually takes ACTION awesome co-worker culture that promotes strong work ethic while also having fun

Cons

not really a con, more the name of the benefits game... Q4 can be crazy, you'll definitely work a few extra hours here and there, but it is all to ensure our clients feel supported, which will only help solidify the client's decision to work with PlanSource.

PlanSource Response

Um, WOW. :) Thank you so much for this phenomenal review! At PlanSource, we literally strive to hit the mark on all of the Pros you've listed above. We support work/life balance (in fact, we've been voted Top 100 Companies for Families for 6 consecutive years & Best Workplaces for Commuters 4 years in a row), and we really do support your professional and personal growth. Culture is huge for PlanSource and we live by our core values: Change is Good; Disruptive Change can be even better/ Having fun is an important part of anything worthwhile/ Empowerment leads to improvement/ Exceptional Customer Experience is a key to growth. Thank you so much for all of your efforts and we couldn't be who we are without YOU!

5.0

May 11, 2018

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Culture, people, leadership, PTO policies, company trajectory

Cons

During the busy months things can get stressfull

PlanSource Response

Thank you for your feedback. It's great to see you're enjoying our company benefits and the culture we are building. We agree that Q4 is a busy time at PlanSource which is why we offer several free massages and arrange other fun events to help our employees get a break during their work day.

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