PlanSource reviews

3.5

60% would recommend to a friend

(388 total reviews)
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Mike Morini

56% approve of CEO

57% positive business outlook

PlanSource has an employee rating of 3.5 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PlanSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

388 reviews
2.0
Mar 23, 2016

Needs work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Just received $70m capital investment so should be able to solve many of the infrastructure problems.

Cons

Many of the managers seem to have no management experience. The executives are mostly interested in the numbers = metrics about growth. However, they disregard the metrics about unhappy customers, unhappy employees and issues/escalations. They spin everything to make it look like amazing growth while the staff spends every day trying to solve the ongoing customer issues. At least be honest to the internal teams about what's going on and then, work together to find solutions.

2.0
Oct 17, 2024

A job if you need one

Recommend
CEO approval
Business Outlook

Pros

Work life balance would be the only plus

Cons

You will never have a meaningful increase in pay after being hired. There is no cost of living adjustment and merit based pay raises are only 1-3%. Even with a promotion you are looking below 10% increase. The company is also notoriously cheap foregoing useful tools due to small costs ($20). Expect your skills to stagnate here as there will be no investment in your growth. Leadership is uninspiring and rarely knows what they're doing. Long term thinking is nonexistent and plans change on a dime leaving you lost. Turnover at this level is extremely high as well, many positions have been vacated multiple times.

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PlanSource Response
1y
Thank you for your feedback. We want to address a few things you mentioned in your review. We understand that compensation and benefits are important factors in overall job satisfaction. Our Total Rewards team is continuously evaluating our compensation and benefits packages to ensure they are on trend in the industry. At PlanSource, merit increases are based on performance in role. I can understand wanting to receive more and invite you to speak with your leadership to come up with ideas and solutions. Over the past several years in product & tech in the US, our turnover has been low with stability and career growth being an indicator of a healthy culture. I’d invite you to speak with leadership about tools that you need to perform your job as we are always open to discussing tools to increase efficiency, unless there is a security concern. We are happy to discuss this. I see you are still an active employee and hope you will discuss your concerns with your manager or member of our HR team. We're committed to addressing your concerns and continuing to provide a positive work experience for everyone. Srini, Chief Product & Technology Officer
1.0
Aug 13, 2024

0/10

Recommend
CEO approval
Business Outlook

Pros

You will get experience far above your pay grade.

Cons

Toxic culture and no growth.

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PlanSource Response
1y
Thank you for the feedback. The great thing about Marketing is that most people have an opportunity to learn all aspects of Marketing which can provide valuable experience. Our leadership team and Marketing leadership is focused on culture and growth for our team members, I would encourage you to reach out to your manager or other leadership if you have feedback or concerns. We would love to ensure you are set up for success and feel you have an opportunity to grow at PlanSource. PlanSource HR
Viewing 40 - 42 of 388 Reviews

Glassdoor has 411 PlanSource reviews submitted anonymously by PlanSource employees. Read employee reviews and ratings on Glassdoor to decide if PlanSource is right for you.