PlanSource reviews

3.5

60% would recommend to a friend

(388 total reviews)
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Mike Morini

56% approve of CEO

57% positive business outlook

PlanSource has an employee rating of 3.5 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PlanSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

388 reviews
1.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Was once a great place to work - new leadership is arrogant and disconnected. The PE culture is deep now, and the new CEO is quite rude. So glad to have gotten out when I did!

Cons

Terrible new C-suite, complete overwork and chaos everywhere you look. Everyone is jumping ship, even the clients! Incredible and sad to watch the rapid decline. Yikes!

3.0
Mar 23, 2018
Recommend
CEO approval
Business Outlook

Pros

they pay well and provide food frequently

Cons

no training. lack of communication from management. very clicky. unorganized. They dont provide any support and if you manage to get proficient in your role they will sabatoge your advancement.

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PlanSource Response
7y
I am so sorry to read this. I see that this was nearly a year ago and I hope that you have seen the training from our Learning & Development team as well as the implementation of PlanSource University, which was just recently rolled out. If you need anything, or are seeing this, please come and see me in HR. I want to address your concerns if they are still here. I hope very much they are not - we truly value your feedback, as it only makes us better as an organization. Thank you.
1.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Software platform has great flexibility, even if it is underutilized and documentation is non-existent because no one is left who understands it beyond surface level set up.

Cons

Intense personality politics, favoritism, and massively negative culture that views ‘low level’ roles as not engaged enough and incapable. Poor support overall from management. All the good management is too overworked to make time for you- whoever does have time has too much of it, and will micromanage what they do not understand into the ground while framing it as cost effective improvements for personal promotions. All that you will get laughed out the door for even thinking about a raise for taking on three+ roles (and more as time persists) as one person. Very unsupportive of people who need any kind of accommodation.

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PlanSource Response
1y
Thank you for taking the time to reflect on your experience, it is not the way we’d like you to remember your time at PlanSource, though we appreciate your feedback, it helps us grow. At PlanSource, we’re proud of our flexible, innovative benefits platform and the passionate people behind it. We feel strongly that we are successful BECAUSE of the talented team and dedication we have, that’s why we are committed to fostering a culture of inclusion, respect, and continuous improvement. Over the past year, we’ve made meaningful strides in leadership development, structures to support team members and internal mobility to strengthen career opportunities. We also prioritize work-life balance, flexible work options, and investments in tools and training to empower our teams. While we know there’s always room to improve, we’re proud of the progress we’ve made and the collaborative, people-first culture we’re building and what that will in turn deliver to our clients. We wish you all the best in your future endeavors. Allison Malito, SVP, Professional and Managed Services
Viewing 22 - 24 of 388 Reviews

Glassdoor has 411 PlanSource reviews submitted anonymously by PlanSource employees. Read employee reviews and ratings on Glassdoor to decide if PlanSource is right for you.