PlanSource reviews

3.5

60% would recommend to a friend

(388 total reviews)
avatar

Mike Morini

56% approve of CEO

57% positive business outlook

PlanSource has an employee rating of 3.5 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PlanSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

388 reviews
1.0
Nov 23, 2024

Restructuring Gone Wrong - Avoid

Recommend
CEO approval
Business Outlook

Pros

Average pay Flexible work schedule

Cons

PlanSource used to have a great culture but that rapidly changed over the past few years. They’ve churned through so many reps and middle management the past few years and don’t set them up for success. Commissions were repeatedly late and incorrect and would take months to correct or just not given.

avatar
PlanSource Response
1y
Thank you for taking the time to share your feedback. We regret to hear about your experience and understand how important it is for employees to feel supported and set up for success. Over the past few years, our company has experienced significant growth. We recognize that the growth has created opportunities to improve, which is why we have happily made investments in systems & and most importantly our leadership talent to provide stronger support on processes and development across all levels of the organization. The timeliness & accuracy of commission payments, as well as our team member’s understanding of them, will continue to be a priority for us. Our culture is incredibly important to us, and we are proud to have been recognized with awards as rated by our current employees: Comparably Best Company – Happiness (2023); Great Place to Work (2024); Comparably Best Company – Work-Life Balance (2024), and Comparably Best Company – Perks & Benefits (2024). These achievements reflect our ongoing commitment to creating a positive work environment. Again, thank you for your feedback as we continue to improve. PlanSource HR
1.0
May 29, 2024

Would Not Recommend

Recommend
CEO approval
Business Outlook

Pros

Great tenured team members at PlanSource with a wealth of industry knowledge.

Cons

High leadership turnover leading to toxic culture.

avatar
PlanSource Response
2y
Thank you for your feedback. We are glad you appreciate the expertise of our team members; we agree, we have the best ones around! While leadership changes can be difficult, we believe that they can also lead to growth and innovation. We have heard the transition has been challenging for some and our focus continues to be maintaining a positive and supportive culture. We are committed to continuous improvement and appreciate your perspective. Wishing you the best in your future endeavors
1.0
Apr 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home is available. Snacks and coffee are free.

Cons

Lay offs are consistent here. Employees are not valued - they burn them out with too much work and then get rid of them. Everyone else has to pick up the work as it doesn’t go away. Feels like all they are interested in is the money. Management/VP/C suite do not care and do not spend any time with the employees to know what is going on. High turnover with them too - but most need to go. Looks like they do not not know what is going on and managing with a trial and error outlook. Management intimidation and abuse of the workers is rampant.

avatar
PlanSource Response
6y
Thank you for your review and feedback, although we are disappointed to hear that you don’t feel that employees are valued. At PlanSource, abuse and intimidation will not be tolerated. We encourage you to reach out to a member of the Talent team to discuss your concerns. Regarding workload, the pandemic has created new challenges for our customers and for our employees that serve them. We encourage you to raise your specific concerns about the volume of work with your manager — or reach out to a member of the Talent team directly if you prefer. As we continue to work to support our customers and meet their evolving needs, we want all our employees to have the tools and resources they need to succeed. Like many companies, we recently had to make some extremely difficult decisions. These were not taken lightly and we did everything we could to take care of the impacted employees during their transition, including providing extended severance and medical insurance benefits. In closing, we respect your opinion, we want to address your specific concerns right away, and we encourage you to reach out to our Talent team because some of your comments imply that you may be misinformed in several areas and we would welcome the opportunity to discuss those with you. Please stay safe and be healthy during this time.
Viewing 25 - 27 of 388 Reviews

Glassdoor has 411 PlanSource reviews submitted anonymously by PlanSource employees. Read employee reviews and ratings on Glassdoor to decide if PlanSource is right for you.