Planet Fitness reviews

3.3

48% would recommend to a friend

(6,201 total reviews)
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Colleen Keating

47% approve of CEO

38% positive business outlook

Planet Fitness has an employee rating of 3.3 out of 5 stars, based on 6,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Planet Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Mar 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Breaks, down time, fun when management is nice or not change and free gym workout for perks working there the job is like any job you did four things into one the paid is not much could be better. You learn a lot about how to tour and rates and help customers while cleaning the gym. The training is short and simple, but long videos.

Cons

Corporate doesn’t care and it’s a shame this franchise is broken so customer get mad when using another gym when franchise not corporate gyms, I have not receive my W-2 form at all by the owner will report to Labor Department about this issue, management is strict and not friendly

2.0
Oct 21, 2017

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Free gym membership, staff are usually cool

Cons

The pay is terrible; Assistant Manager only makes a few cents more an hour than the part time staff, who are usually minimum wage workers. Franchising is inconsistent; my previous franchise owners (in RI) emphasized customer satisfaction and their employees, all my new franchise cares about is money and will nickle and dime everyone. Policies across individual gyms vary and different franchises make it even more varied; customers will argue about gym policy because the PF down the street is run completely differently

2.0
Jul 9, 2016

Think twice

Recommend
CEO approval
Business Outlook

Pros

Beer cart Friday, lunch once a week, company party, access to execs, annual conference, free gym membership, extra day off for your birthday

Cons

Sub-par building, blatant favorites selected to attend exclusive parties, woman treated much differently, unable to make firm decisions, a bully executive, unrealistic work deadlines, lack of technology, professional development is not valued,

Viewing 10 - 12 of 6,201 Reviews

Glassdoor has 6,344 Planet Fitness reviews submitted anonymously by Planet Fitness employees. Read employee reviews and ratings on Glassdoor to decide if Planet Fitness is right for you.