Plexus Worldwide reviews

However, the company structure changes often, and new hires are sometimes let go within a short period. A large portion of the support team is third-party, which leads to inconsistent communication and processes. There’s also limited communication between departments, and resolving issues outside your own team usually requires going through a supervisor—often causing long delays and frustrated customers. Overall, a decent place to gain experience, but the constant changes and communication gaps can make it challenging.

Unsurprisingly from an MLM company, the business is highly bureaucratic. There are several layers of middle management that become increasingly disconnected from the reality of business. The decision makers of the business are largely insulated from other departments, leading to silo’s that are difficult to overcome. Change management (particularly cross-departmental change) is a gambit due to the layers of management. Plexus is a company that could be nimble, but is held back by its own inertia. Status quo is preferable to the difficult decisions required to get the company back on track. The company felt largely directionless and struggled to retain and develop talent, especially if said talent proposed things that are different to the “way things have been done.”