Plexus Worldwide reviews

3.3

53% would recommend to a friend

(194 total reviews)

Tarl Robinson

69% approve of CEO

47% positive business outlook

Plexus Worldwide has an employee rating of 3.3 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Plexus Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

194 reviews
1.0
Mar 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Centrally located, great schedule, great benefits though low hourly pay for the CSR's

Cons

High turnover, not enough staff to cover current calls in queue-Saw/Knew of at least 3 terminations in the 1st week. Lack of management enforcing "policies" Not everyone treated the same.

2.0
Feb 7, 2023

Starts off great, but going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are awesome! I enjoyed each person I worked with. The raffles are a nice perk, but everything is taxed on. The occasional catered lunch is nice, wish it was more often. The insurance offered was top notch. The quarterly profit sharing was a big initial selling point, but the payout has gone down each quarter since I've started. It should not be used as part of the onboard salary negotiation, it should be as an additional bonus on top of the salary.

Cons

No steady leadership, had 4 managers in less than 2 years.. And only 1 was good. There is a LOT of micromanagement, no trust in middle management, and top-down decision making. Subject matter experts are not consulted with but rather told what to do. It's incredibly discouraging. Lots of talk of "we need to empower others to make decision" but no follow through. Employees are expected to work at all hours of the day (5am to 11pm) and respond to texts/calls immediately regardless of the time or if you're on PTO. Although I feel like I was paid fairly, there's a LOT of people who are severely underpaid for the multiple jobs they are doing. Offer more opportunities/days to work remote, every other company is.

4.0
Jan 13, 2022

Plexus

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are great to work with.

Cons

The management is terrible and don't care about their team.

Viewing 19 - 21 of 194 Reviews

Glassdoor has 248 Plexus Worldwide reviews submitted anonymously by Plexus Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if Plexus Worldwide is right for you.