Podium reviews

3.7

69% would recommend to a friend

(1,187 total reviews)
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Eric Rea

73% approve of CEO

70% positive business outlook

Podium has an employee rating of 3.7 out of 5 stars, based on 1,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Podium employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work opportunity and paid summer break

Cons

This is a great professional clean room where sterility mixed with technicality could get you downsized with very little callous or even thought or feeling at all. The remote environment is a ghost town, a labyrinth of learning from a brand new name tag no one knows or cares about, their lifeless words willing to drone on with their own melted morale. You will be responsible for guilt tripping your coworkers into showing you how to navigate your territory, every list in SF, subsequently arranging that list to be managed by another separate software necessary for pipeline management, your job depends on their daily performance in coordination. Train yourself, training was a joke and more if an orientation than training. You also prospect every single business by hand on Google while edging the slippery slope of losing access to your territory at a whim, no matter how many unpaid hours of overtime were required by you to stack it full. Unlimited PTO means you are a salary employee. You won't have time to learn all your tools, stack your territory and get all of your appointments to stick, so be careful planning time off if you do not get a perfectly stacked territory. I was terminated after leading my teams for weeks in a row for appointments set and even dollars generated on an "unfortunate technicality." The people that made money sold to former customers, if you get a new territory with little or no former customers, you will no make it. It's literally a twilio front end and the few customers I was actually permitted to contact were all unhappy, they were as bad as the cold calls and I spent most of the time with current customers writing support tickets and canceling. Extremely Hard to get opps, many AEs are expecting the customers to show up on a Zoom meeting after a 2 min call with the SDR, wallets in hand, ready to cut a check for the lowest package many are too fearful to ask for. Your manager's in a meeting, Did you expect support? We hired a professional salesperson and in 5 days of training in a room of 100 people, you are expected to learn everything, if you miss 2 month of quota regardless of it being the worse economic downturn in a decade, you will be terminated. I have been in sales for 20+ years and have never been fired for performance before this dystopia. They said the laptop was free and then told me I have to give it back to them, no severance, loss access to the 401k match and the stock options... Perks expire before you can use them and the store is out of stock of everything. Benefits package is skinny and limited in terms of maximum payouts. Overall worse experience of my professional career and I will be contacting the magazine that listed them as the best place to work and ask them to reconsider listing this revolving door.

3.0
Oct 18, 2022

Started Off Great

Recommend
CEO approval
Business Outlook

Pros

this is a flexible job that started off great with promised growth. i guess pros are that the people are great and the office is nice with cool snacks and they do recognize some work you put in

Cons

the customer success department is making a lot of changes and not so much for the better. It has gotten so micro managy. So many useless meetings. They also do not cater to remote people like they for on-site people. They ask for so much but give back so little. After being here for about 6 months, it is actually harder to grow within the company and go to another position. It gets frustrating watching this company and department go in the direction they're going. I also notice that the better you work and get recognized, the more they put on your plate with no extra pay

1.0
Oct 14, 2022

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management is awful, super high turnover. Some people get lucky with good teams / good territories other people get screwed. Not a good work environment at all. Everyone dislikes the head of sales and talks negatively behind his back. Avoid at all costs. Competing software is 5x cheaper.

Cons

Everything, everything, everything , everything, everything

Viewing 181 - 183 of 1,187 Reviews

Glassdoor has 1,270 Podium reviews submitted anonymously by Podium employees. Read employee reviews and ratings on Glassdoor to decide if Podium is right for you.