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      Pollo Tropical

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      Pollo Tropical reviews

      3.2

      43% would recommend to a friend

      (426 total reviews)
      avatar

      Dirk Montgomery

      42% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      426 reviews
      4.0
      Feb 10, 2016

      Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is very good to work for, they really care about their employees and guests.

      Cons

      Need more training for employees, and more incentives (growth, bonus ) for management

      4.0
      Jan 27, 2016

      Long ago. ..

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked with a great group of people over a decade ago. The manager was very understanding and considerate of other obligations that staff may have.

      Cons

      Not much that I could think of. We had a cash theft incident and the store was on lock down, but the money never turned up. Honestly the police should have handled it, but the manager did.

      5.0
      Jan 20, 2016

      General Manager

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the people, love the food, the opportunities with this company are endless if you work hard, take care of your people because they are your family. I always remember what I can learned on my first day of training in Florida, "Corazon" . I practice it to this day and it has made me successful thus far.

      Cons

      Some DM'S need to learn their job, learn to listen to your operators that work everyday with the people. Spend more time in stores developing your leaders, not berating them. Sarcasm is for family and friends, not the workplace.

      Viewing 376 - 378 of 426 Reviews
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      ReviewsPollo Tropical reviews

      Glassdoor has 450 Pollo Tropical reviews submitted anonymously by Pollo Tropical employees. Read employee reviews and ratings on Glassdoor to decide if Pollo Tropical is right for you.