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      Pollo Tropical

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      Pollo Tropical reviews

      3.2

      43% would recommend to a friend

      (426 total reviews)
      avatar

      Dirk Montgomery

      42% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      426 reviews
      4.0
      Jan 15, 2016

      Pollo tropical

      Cashier/server
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people, customers and food are really great.

      Cons

      I cannot think of any.

      1.0
      Jan 14, 2016

      GM

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      weekly pay and benefits. Nothing else positive to say about this company DM's do not even know their job!!! So much turn over, can not train managers correctly so they all quit. The training stores are short staffed so they train managers in a position instead of the manager role. Good job Susan and Lisa

      Cons

      This company does not care about they people. They are expanding all over the place in Texas, but can not stay staffed with team or managers. They are so short they have to borrow managers from Florida to support your restaurant. Which direction will your staff go, how will you make results with a different manager in and out every week? Get ready to work 6 days a week with no time for life.

      5.0
      Jan 2, 2016

      Great Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pollo Tropical really cares about their people. They have room for growth, great benefits, and activities and contests always planned to keep their people engaged. It's a family environment and you can feel how everyone cares about each other.

      Cons

      It is hard work. Whether you are out on the field or work the corporate side, it is a fast paced environment.

      Viewing 379 - 381 of 426 Reviews
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      ReviewsPollo Tropical reviews

      Glassdoor has 450 Pollo Tropical reviews submitted anonymously by Pollo Tropical employees. Read employee reviews and ratings on Glassdoor to decide if Pollo Tropical is right for you.