Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 25 reviews)); "You’ll meet some nice people and become friends" ((in 16 reviews)); "Pay weekly/ good coworkers for me" ((in 12 reviews)); "Great benefit" ((in 12 reviews)); "Sometimes free meals" ((in 7 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 34 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 32 reviews)); "Poor management too" ((in 23 reviews)); "Hours were long and unnecessary" ((in 9 reviews)); "Too much work for the wages given." ((in 5 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (426 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

426 reviews

4.0

Sep 28, 2021

Nice place

Crew member/grill cook

Recommend

CEO approval

Business Outlook

Pros

kind of free food, and you work as many hours as you want

Cons

the customers and a low pay rate

4.0

Sep 22, 2021

Crew member

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Great Staff and is always helping me

Cons

Nothing just don’t want to do food services

3.0

Jun 30, 2021

Management made it annoying, coworkers made it fun

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The food you cook is a bit more homemade than other fast food, but still plenty of frozen stuff. As long as you don't let anyone get to you its no worse than an average fast food job They played spanish music and I liked that Our managers tried to let us have free food at the end of closing shifts as much as possible Free meal if you work 6+ hours

Cons

Management refused to train new people. It was up to us established employees The pagers have fast dying batteries and coworkers forgot to recharge Fresh food takes longer to cook, and we often ran out Balancing the sandwich and fry station at the same time was always ridiculous

Viewing 7 - 9 of 426 Reviews

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Jobs at Pollo Tropical

Pollo Tropical

Pollo Tropical reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Nice place

Crew member

Management made it annoying, coworkers made it fun

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Jobs at Pollo Tropical