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Pollo Tropical

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Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)
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Dirk Montgomery

42% approve of CEO

38% positive business outlook

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

426 reviews
1.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

- Your family gets a 50% discount when you're on duty, and 25% when off duty. - Employees get free unlimited access to all drinks in the drink fountains. - They have great food

Cons

- Unprofessional and very disrespectful co-workers - One of their managers where I worked is quite young and behaves that way to everyone. She's frequently getting in trouble with higher-ups. - High expectations when serving in a large dining room alone as a server(you'd have to clean tables and floors , serve food, help guests, clean the bathrooms, restock sauces and endless tasks at the same time). If not everything is managed by yourself, they will be quite dissapointed and judgemental. - They have "No-tipping" signs on the walls. Although you're paid normal hourly wages, customers should be able to pay whatever they want. - Poor training, with miscommunication and derogatory comments made based on your confusion. - Low staff most of the time

2.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

We make a lot of money by selling food.

Cons

Better managment and less minors working.

Viewing 4 - 6 of 426 Reviews

Glassdoor has 450 Pollo Tropical reviews submitted anonymously by Pollo Tropical employees. Read employee reviews and ratings on Glassdoor to decide if Pollo Tropical is right for you.