Is Potbelly Sandwich Works a good company to work for?

Potbelly Sandwich Works has an overall rating of 3.5 out of 5, based on over 1,646 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 44% of employees would recommend working at Potbelly Sandwich Works to a friend and 35% have a positive outlook for the business. The best reviews about Potbelly Sandwich Works have been left by employees working as Sales Associate/Cashier , Sandwich Maker and Store Associate .

Does Potbelly Sandwich Works pay their employees well?

According to anonymously submitted Glassdoor reviews, Potbelly Sandwich Works employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Potbelly Sandwich Works. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Potbelly Sandwich Works?

44% of Potbelly Sandwich Works employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Potbelly Sandwich Works 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Potbelly Sandwich Works?

Associate (234) , General Manager (155) , Shift Leader (116) , Certified Trainer (66) , Shift Lead (66) , Cashier (49) , Assistant Manager (48) , Sandwich Artist (45) , Crew Member (29) , Sandwich Maker (29) , District Manager (27) , Manager (22) , Sales Associate (21) , Shift Manager (21) , Team Member (15)

What are the pros of working at Potbelly Sandwich Works according to real employee reviews?

"The people are great and it was a fun atmosphere at first." ((in 112 reviews)); "Had great coworkers" ((in 65 reviews)); "Flexible hours half off meals family environment" ((in 57 reviews)); "Insurance benefits were good." ((in 44 reviews)); "As a manager you do get free food during your shift and a discount on anything above your meal allowance." ((in 36 reviews))

What are the cons of working at Potbelly Sandwich Works according to real employee reviews?

"management is bad" ((in 120 reviews)); "pay can be low and workers can be lazy" ((in 115 reviews)); "Poor upper management." ((in 53 reviews)); "• Cut hours like 3 weeks into working for them because they hired another manager that we didn't need and there wasn't enough for full time hours any more." ((in 45 reviews)); "No work life balance if you want to be promoted" ((in 19 reviews))

What are the top reviewed Potbelly Sandwich Works locations?

Chicago , New York , Washington , Houston , Dallas , Austin , Fairfax , Minneapolis , Arlington , Cincinnati , Madison , Seattle , Plano , Baltimore , Denver , Boston , Joliet , Warrenville , Lake Geneva , Livonia , Southfield , Fort Worth , Gaithersburg , Ann Arbor , Detroit , College Station , Indianapolis , Bellevue , Portland , Philadelphia

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Potbelly Sandwich Works

Potbelly Sandwich Works reviews

3.5

44% would recommend to a friend

(1,618 total reviews)

Robert D. Wright

42% approve of CEO

35% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.8

Compensation and benefits

2.7

Senior management

2.7

Career opportunities

Potbelly Sandwich Works has an employee rating of 3.5 out of 5 stars, based on 1,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Potbelly Sandwich Works employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Nov 29, 2010

You can work very hard, but promotion promises are a bunch of bull

Shift manager

Recommend

CEO approval

Business Outlook

Pros

Great people Great benefits Flexible scheduling Consistent communication on changes Opportunities to learn about food service if that's a career you want

Cons

Promotions are promised, but not given accordingly. Company often hires from outside rather than utilizing qualified workers already familiar with culture. Those promoted often tend to be brown nosers and those who are willing to sacrifice themselves for the Potbelly cause, which more and more seems to be about making money.

3.0

Nov 11, 2010

good job for a highschool student

Sandwich maker

Recommend

CEO approval

Business Outlook

Pros

fun atmosphere, easy work, good food.

Cons

no steady hours, low pay.

2.0

Sep 10, 2010

Develop your people

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

food discounts, paid breaks, somewhat flexible management scheduling due to operating 7 days a week

Cons

no raises, yearly raise of a paltry 1.5% paid quarterly is not enough, 50+ hour work weeks, nights, holidays and weekends make it not worth it. No management development, district managers seem content to sit back and forward emails from corporate all day. Promotions seem to be based more on who you know then what you have accomplished and if you get stuck with a bad GM you will get lost in the shuffle.

Viewing 1603 - 1605 of 1,618 Reviews

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Jobs at Potbelly Sandwich Works

Restaurant Team Member

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Ratings by category

Ratings by demographic groups

Reviews by job title

You can work very hard, but promotion promises are a bunch of bull

good job for a highschool student

Develop your people

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