Pros
I'm 17 and have been working at Potbelly for about 9 months. I have worked really hard and as a senior in high school I was working 25-30 hour weeks on top of school. I cover for people's shifts all the time, always do what I am told, and I always help the new associates. My GM noticed my dedication and promoted me to Certified Trainer. This will be my second raise since I got hired. Not bad! In the fall, I am going to college and Potbelly is transferring me to the store on my campus. -I love my co-workers -Rewarding experience for high school student -I can get as many hours as I desire -I am getting transferred when I go to college -Pretty easy to mark days off -If you work hard, there are always opportunities for growth in the company
Cons
I work at the largest and busiest Potbelly in our district. -Almost always understaffed.. customers notice this! We get the same amount of staff at night that stores a third of our size get! Not fair. -Obsession with labor score. -Scheduling problems all the time -Shift leads are barely paid more than associates. They have little incentive to work hard and it shows.