Powerback reviews

3.8

81% would recommend to a friend

(284 total reviews)

Carl Shrom

82% approve of CEO

80% positive business outlook

Reviews by job title

284 reviews

Reviews about "Compensation"

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1.0
May 13, 2024

Company with poor job culture

Recommend
CEO approval
Business Outlook

Pros

No pros at all...still looking for it

Cons

Don't value their employees, Don't offer raises for years, When they offer some type of a raise they take away some other benefit that they paid, ask them a question and management just goes silent instead of explaining their decision. Don't work for this company.

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Powerback Response
2y
Hello, Thank you for taking the time to leave a candid review of your Powerback experience. Our team is incredibly sorry to hear that your experience has been less than stellar thus far, especially as a long-term team member. We're sorry to hear that you felt little support in your role here at Powerback. To further distinguish where we can improve overall and what you specifically believe we can do to better support you and those in similar roles like yours, I'd strongly suggest that you participate in a unique support resource Powerback offers all employees. We'd love to hear further feedback, solutions, or ideas to improve our benefits from your unique POV, and would highly encourage you to attend one of Carl's CEO open-office hour meetings. We sincerely want you to continue to succeed and feel supported here at Powerback, and we have found that this resource is an excellent tool for employees to further amplify their voices. Each Monday morning/afternoon, these open-door discussions allow the chance for everyone to share their feedback unique to their POV here at Powerback in an attempt to collaborate and create solutions wherever possible. If you're interested in participating, these invites can be found through your Powerback gmail calendar. Additionally, at Powerback, we encourage an open-door approach to problem-solving, meaning that if your manager does not directly provide the assistance you need, other departments can be used as a resource. Your area director, HR representative, or DOR are your top resources for receiving direct support wherever you need it. Again, we are incredibly sorry that your experience has been frustrating, and we hope the provided resource helps to make this right. As a PRN team member, your contributions are invaluable to improving the lives we touch, and we sincerely appreciate your efforts. Thank you, and we hope you have a great day. --Aimee, Marketing Specialist
2.0
Apr 24, 2024

Low salary for work expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to make your own schedule.

Cons

Management doesn’t have the first clue to manage or lead a team. Just dictate how many patients need to be seen for reimbursement.

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Powerback Response
2y
Hello, Thank you immensely for taking the time to leave a review on your experience at Powerback. We're sad to see that you have moved on from your time at Powerback, but our team wishes you the best in your continued career! Please note that if you have any further concerns or if you wish to share any further suggestions to help our teams improve, we're here to help. Communicating with us during your exit interview process will give you an opportunity to voice your continued feedback while allowing our team the opportunity to provide further support to you. Each response is monitored by a live representative, which gives us the chance to connect with you directly if further support is needed. Additional details on how to begin this process will be sent to your personal email address that was on file during your time at Powerback, so please keep an eye out if you'd like to participate! Again, thank you for your review. We sincerely hope you have a great day! --Aimee, Marketing Specialist
3.0
Mar 21, 2024

Depends on your DOR

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, decent PTO, good pay

Cons

High insurance deductible, bad tech and tech support, high expectations for caseload, sometimes understaffed

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Powerback Response
2y
Hello, We sincerely appreciate you taking the time to share your honest feedback about your Powerback experience. It's amazing to hear that you have enjoyed your role's flexible scheduling, PTO, and other benefits. Beginning this month, we're taking active steps to improve the technology and equipment used in the field in an effort to better support our dedicated clinicians like you. We hear your concerns regarding staffing, insurance benefits, and caseload expectations. We would like to highly encourage you to share your thoughts, ideas, and feedback with Carl during one of his weekly CEO open office hour meetings. Many of our best ideas to improve Powerback come directly from staff like you, and we'd love to hear your thoughts! These discussions are held every Monday morning/afternoon and are a great way for you to share your honest feedback and solutions directly with the Powerback leadership team. If you are interested in participating, you can find a link to this discussion on your Powerback gmail calendar. Again, thank you for taking the time to share your experience with us. We want you to continue to feel supported and encouraged to grow at Powerback, and hope you'll consider joining one of Carl's open office-hour discussions. We hope you have a great day! --Aimee, Marketing Specialist
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