Powerback reviews

3.8

81% would recommend to a friend

(284 total reviews)

Carl Shrom

82% approve of CEO

80% positive business outlook

Reviews by job title

284 reviews

Reviews about "Compensation"

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4.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

positive communication, decent pay, supportive management, positive work environment, competitive pay

Cons

commute, minimal job retention, takes too long to accumulate PTO,

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Powerback Response
2y
Hello, Thank you for your review. We're appreciative to hear your candid feedback and are delighted to see that Powerback has been a great fit for you. At Powerback, we constantly strive to provide the highest quality support and opportunities to our team members, and we're so glad to see that the commitment, celebration, and active engagement culture pillars are centered within your experience! Please note that if you have any further feedback you'd like to share directly, our team is here to listen. Carl, our CEO, hosts open-office hours every Monday morning/afternoon in an effort to connect and collaborate with team members to create solutions wherever possible. These discussions allow everyone the chance to directly share their honest thoughts in order to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to continue to feel supported in your role here at Powerback and hope you'll find this unique resource valuable. Again, thank you for taking the time to share your experience with us. We sincerely hope you have a great day! -Aimee, Marketing Specialist
2.0
Feb 22, 2024

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very aware of "wage theft" & require employees to only work 40 hours; good pay

Cons

Micromanagement to the point of causing mental distress; nothing was good enough, even when done according to training methods.

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Powerback Response
2y
Hello, We appreciate that you've taken the time to provide us with honest feedback regarding your team structure, as this only helps our team improve. We're sorry to hear that Powerback was not a great fit for you, and we wish you the best of luck in your future career. Please note that if you wish to share any further suggestions to help our teams improve, we're here to help. Communicating with us during your exit interview process will give you an opportunity to voice your continued feedback while allowing our team the opportunity to provide further support to you. Each response is monitored by a live representative and gives us the chance to connect with you directly if needed. Additional details on how to begin this process will be sent to your personal email address that was on file during your time at Powerback, so please keep an eye out if you'd like to participate! Again, thank you for taking the time to leave a review on your experience. We hope you have a great day! --Aimee, Marketing Specialist
3.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible scheduling, great and supportive coworkers

Cons

Low caseload depending on area, no opportunities for growth, focused on financial gains for the company rather than employee well being and fair compensation rates, often disorganized

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Powerback Response
2y
Hello, We appreciate your honest feedback and are thankful that you've taken the time to leave a review about your experience at Powerback. Collaboration is a key pillar of our culture, and it's great to see this highlighted in your experience. Since your review highlights detailed areas for us to improve on, we encourage you to check out a unique support resource Powerback offers all employees. We'd love to hear further feedback, solutions, or ideas to improve our benefits from your unique POV, and we would highly encourage you to attend one of Carl's CEO open-office hour meetings. We sincerely want you to continue to succeed and feel supported here at Powerback, and we have found that this resource is an excellent tool for employees to amplify their voices further. Each Monday morning/afternoon, these open-door discussions allow the chance for everyone to share their feedback unique to their POV here at Powerback in an attempt to collaborate and create solutions wherever possible. If you're interested in participating, these invites can be found through your Powerback gmail calendar. Again, thank you for your review. Your valuable insights will allow our teams to strengthen our goal to improve every life we touch. We sincerely hope you have a great day. --Aimee, Marketing Specialist
Viewing 34 - 36 of 284 Reviews

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